How to deal with rude customers - Wolfgang Riebe

How to deal with rude customers

By Wolfgang Riebe

  • Release Date: 2019-08-12
  • Genre: Industries & Professions
4 Score: 4 (From 16 Ratings)


A short booklet containing practical tips for anyone dealing with the public, hospitality, tourism and service industry. Easy tips on how to cope and deal with rude and nasty customers that you may encounter in your job on a daily basis under th following headings:
Never Get Emotionally Involved
Understanding The Root Cause Of The Problem
Finding A Solution
Final Coping Mechanisms For You.